Publications
Publications include:
Conference papers
Journal articles
Book (under preparation)
Recent publications:
"ISO 9000 Certification - milestone or millstone?"
published in Handling Network, the Irish materials handling journal, September 2000 edition.
Text of article
(fast download)
"Managing Metric Management with ISO 9000:2000"
published in Proceedings of 28th National Congress of IMECCA, the Mexican Institute for Quality Control, held in Aguascalientes, Mexico 7-10th October 2000.
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