Publications

Our publications include:

Recent publications

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“Managing Metric Management with ISO 9001″

(Published in “InDialog” – Newsletter of Registration Body DQS-UL)

Since its revision in the year 2000, the ISO 9001 standard for Quality Management Systems has placed a significant emphasis on “Measurement, Analysis and Improvement”.  This emphasis (like many other elements of the Standard) reflects the growing maturity of quality management experience around the world. There is a strong trend amongst the better companies towards the integration of the quality system and the management system.

The resulting “Business Model” is firmly based on the collection and analysis of appropriate metrics in significant areas of the company’s activities. In this article we explore the opportunities and challenges involved in using the ISO 9001 standard as a framework for implementing an effective metric management system. . . . .

Please go to the eResource Centre to read/download the full document.

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“ISO 9001 Certification -  Milestone or Millstone?”

(Published in “Handling Network” -  the Irish materials handling journal)

As the world continues to shrink under the twin influence of globalisation and new technology, the work of the International Organisation for Standardisation assumes ever-greater importance. Many businesses know of their work through the famous ISO 9000 family of standards for Quality Management Systems. With so many companies registered across the globe in widely differing industrial and commercial sectors, it is arguably the most successful standard ever developed on the face of the planet.

Here we take a closer look at first the costs and then the benefits of ISO 9001 certification . . . . .

Please go to the eResource Centre to read/download the full document.

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